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Server Downtime 05.05 - 06.05

CM PopeyeCM Popeye Community Manager Posts: 1,308
edited 06.05.2016 in Official Announcements
Hey Everyone, Our game servers encountered some technical issues yesterday around 0430CET, and were shut down. We have now resolved the issue and are in the process of performing a server rollback. This will reset all game servers to the state they were in just after the last update on Wednesday at 1100CET. This means that there will be no losses due to the downtime, but unfortunately all progress made in the game after 1100CET Wednesday will be lost. Information regarding purchases during this period, and compensation for the downtime will follow soon. Please keep in mind that any purchases made during the rollback period will be honored or refunded. We will also let you know as soon as we get information regarding when the servers will be back up.

-Popeye
Post edited by CM Popeye on

Comments

  • CM PopeyeCM Popeye Community Manager Posts: 1,308
    The US server is now back online with the rollback completed. The other servers will take longer. I will of course keep you posted.

    -Popeye
  • CM PopeyeCM Popeye Community Manager Posts: 1,308
    Servers are being turned on one after another so they all should be back up shortly with the compensation.

    -Popeye
  • CM PopeyeCM Popeye Community Manager Posts: 1,308
    Update - All servers will hopefully be back up within the hour.

    -Popeye
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